Posts

ICICI Direct - Technical Error - 18.03.2021 / Eaten our Money

Image
 18.03.2021  Dear Sirs/ Madam, Good day to you. Today again I faced technical problem and not able to close my position ( margin plus broker mode ). I tried to reach my customer relationship head and ask him to help me  from 14.25   to 15.12 today. He said, it’s technical issue - I can inform to back end team to check it and do the needful. Finally your great company closed the position at  15.11.46  on your own time @ market price ( IN LOSS ).  - Cover Profit order - I’m not able to mention because that button was not enabled  - My EOS also working - Not able to close the position based on market price before your automatic closure. Because that option also working. - Your company again tied our hands and played again. Don’t give reason as technical error again n again. - if it’s happening only once it’s ok. If the technical error happening again and again. It’s offence. It’s equity market  Trading. Lot of money and time involved in thi...
Post a Comment
Read more

ICICI Direct / Securities Money Eating Play Using NSE HALT - 24.02.2021 #NeedJustice

Image
  11.03.2021  17.38  Dear Head Service Quality Team / Mrs.Monika Thule, Greetings.  Thanks for your time and response.  Just for your information : -  it’s happened on 24.02.2021 not yesterday ( 10.03.2021).  - You received verbal communication from NSE :- Great. We are in the technology world + it’s equity market trading business. It’s pure money involved business. They shared with you verbally ?    How you shared with customer ? I’m keep on calling my relationship manager - he was not aware about anything also. I called him n number of times. No update from him also. I checked your companies website also no update. I’m using WhatsApp icici direct support + sms also. I’m not received any update from your company.  Your company not followed any of your commitments  - as per your email response you said that - you closed all positions  at 4pm . The reality was your company closed the position only  at 4.33pm  on that d...
Post a Comment
Read more